So far, three and counting. Yes, this is a FISH story, or more accurately, a coronary coral event. This is tale worth telling. My 36 gallons of world peace proceeded to decline into turf wars since my surgery on my foot. My protein skimmer was a joke, and in frustration over the noise I cut it off. The new canister filter was a dream. I just managed to get the water a bit salty and my light fixture was going out. I had ordered a Marineland T5 and Halide fixture that had all the timers built in. People, I took my old jewelry to my jeweler to justify this outrageous light. Two months went by and I finally hired that PAID PROFESSIONAL. Whew. He's great, and I manged not to start crying in front of him when he said that the light would have melted my tank had it been hung. Praise the PIC for procrastination inclination!! I ordered the light from Dr. Foster's. I was so afraid they were not going to take the light back because two months went by. Needless to say, customer service is alive and well because the lady that helped me was so kind. Anyway, I went ahead and ordered a new fixture that Mr. Secret Reef recommended. Oooooh, a Marineland LED, 36 inch fixture. I was so excited. The box that came in the mail was about a foot shorter than me. WHAT! It didn't fit. Secret Reef made certain I ordered this size, I even had to make a second call because I ordered a smaller one...Anyway. RULE TO REMEMBER: Men do not come preprogrammed with the ability to look at any object and accurately cite it's size. Á proverbial light bulb went off in my head and I fetched a tape. Sure enough, a 36 inch bow front tank is 30 inches across. What a killjoy to know I had ordered the right one and suffered the cancellation call for nothing. It was alright though. I called Dr. Foster's and actually miraculously got the same customer service person and she was wonderful again, and sent me another fixture.. which arrived a day ago. It is wonderful. It fits. Only the actinic blue LEDs don't work. I'm waiting again. What can I complain about? Actually, nothing. For once in my life, a company has been gracious to me, a paying customer. The first light I paid shipping on, the last two they did. I am just so excited watching everything thrive in the short time someone lent me their time and patience.
Thursday, November 1, 2012
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