Friday, February 7, 2014

Continuance of Keeping On

Where was I?  Oh Yes.  I was wanting to hit a guy.  The whole time I am thinking to myself, you can't make this man mad at you.  Do you realize this?  What if he just makes his own door into your home and sacks the whole place.  The very idea was scary beyond all means.  We call AT&T for another home visit.  This time they send someone a little nicer.. more personable.  

And I stepped into the pile of poo of asking for help outside the box.  Golly Gee Whiz.  My Vostro gets a graphics card, some ram and more space.  Meanwhile, technology meets marriage and on some days there is still acid rain.

I decided to can AT&T.  Not because they were bad really.  It was more because the service didn't meet my growing needs.  I will say they are diligent and kind and willing to work with you, but after two home calls, I just wanted something else.  [the guy that updated my computer was such a jerk that he mailed me my laptop cord... MAILED]

Sooooo.  I start having different problems ... much of it keeping up with all these computers.  As well as frustration at not being educated enough to ask the correct questions.

Our router was giving us trouble needing constant resets.  I had to call Time Warner.  I had a man there accuse me of stealing wifi service and then lecture me on his job.  I interrupted him and told him I paid him to do his job, and if I wanted to go to school I'd take a class.  He sent me down the circular drainage phone system because of my supposed theft.  When I finally talked to someone with brains I asked how did I convince a Time Warner employee to drill holes in my wall and install cable boxes in my basement just so I could steal Internet?  Why did this guy say this?  After carefully adjusting my billing and agreeing with the impossibility of me masterminding theft of Internet service I had been overpaying for I was sent a new router.  I was joyous.  Who wouldn't be?

Time moves on.  Speed did not.  So I looked into finding someone to work on my network.  Yeah.  I had to admit I was a network now.

To the Internet.  Epiphany.

Why not talk to Dell?  I was trying to update my three stock laptops and debug them, plus figure out how to use a network drive and sort out bugs in my beloved desktop.

Dell took a week of my life.  You can read about it in past entries.  Needless to say, they gave me a full refund for the service they were supposed to provide to me.  That took three hours and a refusal to let them into my computer period.

I still had the same problems.  I tried one more company.  They at least got some bugs worked out and helped with backup.  The sad thing was:  I had been watching people in my computer so long I knew what they were doing.

to be continued some more.




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